Declaration on information requirements
If you contact us via the form on our website or by e-mail, your data will be stored for six months to process the request and in case of follow-up questions. This data will remain with us and is only shared with a contractual GREENROCK partner in your area for further consultation.
For purpose of easier shopping and subsequent contract processing cookies are used by the web shop operator. IP data of the subscriber, name, address and account information of the buyer are stored. In addition, for the purpose of contract execution, the following data is also stored with us: company name, address, contact person, telephone number, fax number, email addresses. The data provided by you are required to fulfil the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. A transfer of data to third parties does not take place, except for the transfer of the account information to the unwinding bank / payment service provider for the purpose of debiting the purchase price, to a local partner bound by contract to us, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfil our tax obligations.
After termination of the shopping process, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years).
The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the GDPR.
Our website uses functions of Google Analytics. For this purpose, cookies are used that allow an analysis of the use of the website by your users. The information generated thereby is transmitted to the server of the provider and stored there. You can prevent this by setting up your browser so that no cookies are stored. We have concluded a corresponding data processing contract with the provider. Your IP address is captured but immediately pseudonymous. As a result, only a rough localization is possible. The relationship with the web analytics provider is based on standard contractual clauses / adequacy decision of the European Commission. The data processing takes place on the basis of the legal regulations of the § 96 Abs 3 TKG as well as of the kind 6 Abs 1 a) (agreement) and the DSGVO. Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymous.
Our website offers the opportunity to subscribe to our newsletter. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter. As soon as you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm the registration. You can cancel the subscription to the newsletter at any time. Email us or click on the unsubscribe function at the bottom of the newsletter. We will immediately delete your data in connection with the newsletter dispatch.
You have the rights to information, correction, deletion, restriction, data portability, revocation and contradiction. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria the data protection authority (Datenschutzbehörde) is responsible for it.
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